About our company
At our company, we’re all about delivering top-notch cleaning with a people-first approach. Serving all five boroughs of NYC and Jersey City, we handle homes, offices, and residential buildings with precision and care. From flexible scheduling to a satisfaction guarantee, we make sure every corner shines—no mess too big, no detail too small!
Recent Cleaning Projects Across NYC
Frequently Asked Questions
In which locations do you service?
We proudly serve all five boroughs of New York City and Long Island. If you’re there, we’ve got you covered!
Do you provide you own cleaning supplies?
Yes, we do! Our cleaners will bring all necessary cleaning supplies, except a vacuum cleaner. If you'd like us to provide one, there's an additional $45 fee.
Can I cancel for a refund?
Sure! You can cancel for a full refund or let us help you reschedule. Just make sure to cancel at least 24 hours before the service.
Can I book a cleaning in advance?
Absolutely! You can schedule cleanings monthly, weekly, or even daily—whatever works best for you.
What if I am not satisfied with the service?
If anything isn’t up to standard, we’re happy to fix it at no extra charge—just let us know within 24 hours after the cleaning is completed. If issues are reported after 24 hours, we may not be able to offer a return visit, and the invoice will be considered final.
Are your cleaners Insured?
Yes — RabbitCleans is fully insured and bonded for residential and commercial work.
How does your pricing work?
Pricing varies based on several factors, including the number of bedrooms and bathrooms, the apartment’s square footage, and its overall condition (please share photos if available). Regular discounts(weekly, monthly etc.) are also offered. Please be aware that our charges are based on an hourly rate per cleaner.
Is there a deposit? Is it refundable?
Please note that your card will not be charged until the cleaning is completed. On the day of service, our system will place a temporary hold on your card for the amount shown in the quote. We may request a 50% deposit prior to the cleaning, and you will be notified in advance if this applies.
5 out of 5 stars on Google Reviews
We have the best staff & equipment
We care about more than just cleaning—we care about the planet and our people. That’s why we use only eco-friendly equipment and products that are safe for your space and the environment. We also prioritize our employees’ well-being, ensuring they have the tools, training, and support to deliver exceptional service with a smile!
Our values
Transparency
We believe in transparency every step of the way. From using eco-friendly, non-toxic equipment to prioritizing the well-being of our employees, we’re committed to doing what’s right for you, your space, and the environment. No hidden fees, no shortcuts—just honest, high-quality service you can trust!
Responsibility
Responsibility is at the heart of what we do. We use eco-friendly equipment to protect the environment and ensure safe practices for your space. We also prioritize the well-being of our employees, fostering a supportive work environment that empowers them to deliver their best. It's our way of taking care of you, our team, and the planet.
Security
Your security is our priority. We carefully train our team to ensure your home or office is in trustworthy hands. With us, you can have peace of mind knowing your space is cleaned with care, professionalism, and respect.
Trust
Trust is the foundation of our service. We’re committed to honesty, reliability, and delivering the quality you expect every time. With thoroughly vetted staff and a dedication to excellence, you can feel confident your space is in good hands.
Quality
Quality is at the core of everything we do. From our eco-friendly tools to our meticulous attention to detail, we ensure every cleaning meets the highest standards. Your satisfaction isn’t just a goal—it’s our guarantee.
Puntuality
Punctuality is our promise. We value your time, so you can count on us to show up when we say we will, ready to get your space sparkling right on schedule.